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Ein MSP (Managed Service Provider) bietet zahlreichen Unternehmen über ein Netzwerk verschiedene Netzwerk-, System-, Anwendungs- und E-Management-Dienste an, wobei er ein Preismodell verwendet, bei dem die Kunden nur für das bezahlen, was sie nutzen. Ein "reiner" MSP konzentriert sich in erster Linie auf die Bereitstellung von Verwaltungsdiensten. Die MSP-Branche umfasst auch Dienste anderer Anbieter wie ASPs (Application Service Provider), Webhosting-Unternehmen und NSPs (Network Service Provider), die ihre Standarddienste durch Managementdienste ergänzen.
http://www.gartner.com/it-glossary/msp-management-service-provider
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