Information Technology Infrastructure Library

Glossary Page

The Information Technology Infrastructure Library (ITIL) is a framework created to bring uniformity to the process of selecting, planning, delivering, maintaining, and managing the complete lifecycle of IT services in a business setting. Its objective is to enhance efficiency and ensure consistent service delivery. By adopting the ITIL framework, IT administrators can transform into valuable business service partners instead of solely serving as backend support. ITIL principles and recommended approaches help align the actions and expenditures of the IT department with the evolving needs and direction of the business as it grows or undergoes changes.

https://www.techtarget.com/searchdatacenter/definition/ITIL external-link

Latest Webinars

Latest Articles

Blog Post Cover

Delivering global sovereignty: T-Systems launches Catena-X connectivity in China with local infrastructure

T-Systems has launched its Connect & Integrate service on local infrastructure in China, enabling Chinese suppliers and manufacturers to securely and efficiently join the Catena-X ecosystem, bridging connectivity with global OEMs while ensuring data sovereignty and regulatory compliance.

Read more

external-link
Author image

Tushar Yadav​

Oct 14, 2025

Blog Post Cover

Winning with Sustainability: End-to-End Solution from T-Systems and iPoint

T-Systems and iPoint deliver a joint, production-ready Product Carbon Footprint (PCF) solution that enables end-to-end carbon transparency across the automotive value chain. Combining Catena-X-certified data exchange with decades of compliance and sustainability expertise, the solution empowers suppliers and OEMs to meet regulatory demands, integrate securely with existing systems, and scale digital sustainability — turning compliance into measurable business value.

Read more

external-link
Author image

Andrea Garcia

Oct 08, 2025

Blog Post Cover

Catena-X Next mid-term event 2025: Driving seamless data collaboration

At the Catena-X Next mid-term event 2025, T-Systems, together with BMW and Cofinity-X, showcased a breakthrough in company certificate management. Built on Connect & Integrate, this solution enables partners to publish, share, and verify company certificates such as ISO 9001 and TISAX through a standardized, secure, and automated process. The approach eliminates manual effort, accelerates onboarding, and strengthens trusted collaboration across the automotive data ecosystem.

Read more

external-link
Author image

Tim Ganther

Oct 02, 2025